Refund Policy for Digital Products

ThePeacePreserve.com

Introduction

Thank you for shopping at ThePeacePreserve.com. We offer digital products and understand that sometimes a product may not meet your expectations. This Refund Policy outlines the circumstances under which we may provide refunds.

Scope

This policy applies exclusively to digital products purchased directly from ThePeacePreserve.com.

Refund Conditions

  • Eligibility Window: Refund requests must be made within 14 days of the purchase date.
  • Non-refundable Circumstances: Due to the digital nature of our products, refunds cannot be granted once the product has been downloaded or accessed.
  • Faulty or Misrepresented Products: If a product is faulty, not as described, or has significant differences from its description or preview, customers may be eligible for a refund.
  • Technical Issues: If you’re unable to access or download a product due to technical issues, please contact us for assistance. If we’re unable to resolve the issue, a refund may be offered.

Process for Requesting a Refund

  • Contact us at [Insert Contact Information] with your order details and a description of the issue.
  • Provide any evidence of the issue, such as screenshots or detailed descriptions.

Refund Approval

  • Each refund request is assessed on a case-by-case basis.
  • We aim to process requests within 5 business days.

Refund Method

  • Approved refunds will be processed to the original payment method used at the time of purchase.

Exchanges

  • We do not offer exchanges for digital products.

Contact Information

For questions or concerns about our Refund Policy, please contact us at ask@thepeacepreserve.com

Changes to the Refund Policy

We reserve the right to modify this policy. The updated policy will be posted on our website.